Transnational online shopping scams: How to guard against fake overseas shopping
Transnational online shopping scams: How to guard against fake overseas shopping
By : Kobre & Kim LLP
Case Overview:
This case involves a British consumer (hereinafter referred to as "Mia") who lives in Los Angeles. Mia bought the latest smartphone through a well-known cross-border e-commerce platform. After paying, she never received the goods nor any logistics information. After many unsuccessful attempts to contact the seller, Mia realized that she had been defrauded and entrusted our law firm to help her recover her losses and hold the fraudsters accountable.
Legal Response:
Identity and Background checks:
During the initial consultation, our legal team learned about Mia’s experience and the background of the case in detail and collected relevant evidence, including communication records with the seller, payment receipts, order details, and transaction records on the platform. We provided Mia with professional legal advice and analyzed the legal basis of the case and possible litigation strategies.
Evidence collection and fixation:
We assisted Mia in organizing all the evidence materials, including communication records with the seller, payment receipts, order details, and transaction records on the platform. At the same time, we contacted the customer service department of the e-commerce platform and obtained more detailed records and reports to ensure the integrity and legality of the evidence.
Litigation and Arbitration:
During the trial, we elaborated on Mia's demands and legal basis in detail and provided sufficient evidence to support them. Members of the fraud gang argued that their actions were normal business transactions, but in the face of evidence provided by Mia, such as communication records, payment receipts, order details and transaction records on the platform, the court found the fraud gang guilty of fraud and sentenced them to return the payment for the goods and compensate Mia for her economic losses.
Outcome and Summary:
Through our professional legal services, Mia not only successfully exposed the transnational online shopping fraud of the fraud gang, but also recovered part of the payment and safeguarded her legal rights and interests. The successful handling of this case not only helped Mia recover her financial losses, but also served as a deterrent to similar transnational online shopping frauds.
