Transnational online shopping fraud cases: How to avoid online shopping fraud
Transnational online shopping fraud cases: How to avoid online shopping fraud
By : Kobre & Kim LLP
Case Overview:
This case involves a Korean student (hereinafter referred to as "Ms. Kim") who purchased a high-end laptop computer through a well-known e-commerce platform while studying in California. After paying $1,200, Ms. Jin received an empty package with no goods inside. She tried to contact the seller, but he never responded. Miss Jin realized that she had been cheated, so she entrusted our law firm to help her recover her losses and hold the fraudsters accountable.
Legal Response:
Initial communication and victim counseling:
During the initial consultation, our legal team learned about Ms. Jin’s experience and the background of the case in detail and collected relevant evidence, including communication records with the seller, payment receipts, order details and logistics information. We provided Ms. Jin with professional legal advice and analyzed the legal basis of the case and possible litigation strategies.
Evidence collection and fixation:
We assisted Ms. Jin in organizing all the evidence materials, including communication records with the seller, payment receipts, order details and logistics information. At the same time, we contacted the customer service department of the e-commerce platform and obtained more detailed records and reports to ensure the integrity and legality of the evidence.
nternational Arbitration and Mediation:
During the trial, we elaborated on Ms. Jin’s demands and legal basis in detail and provided sufficient evidence to support them. Members of the fraud gang argued that their actions were normal transactions, but in the face of evidence such as communication records, payment receipts, order details and logistics information provided by Ms. Jin, the court found the fraud gang guilty of fraud and sentenced them to return the remittance and compensate Ms. Jin for her economic losses.
Key Points in the Case:
1. When buying high-value goods, you should choose reputable merchants and platforms and avoid trading through informal channels.
2. Verify the qualifications of merchants and the authenticity of goods through official channels, and avoid falling for the temptation of low prices.
3. Keep all shopping-related correspondence records, payment vouchers, order details and logistics information, etc., so that you can use them as evidence when needed.
